What Is MCP? The Model Context Protocol Explained for Businesses
MCP connects Claude, ChatGPT and Copilot to your systems. What an MCP server is and what your IT will ask about it: installation, data, permissions.
Connect AI agents to your systems under control – with sign-in, clear permissions and traceable access.
dectria builds MCP servers through which AI applications such as Claude, ChatGPT, Microsoft Copilot Studio or your own agents access your systems: reading data, finding documents, creating records. Every access runs through defined tools, with sign-in and the permissions of the respective user.
We run MCP in production ourselves: via MCP, Claude or your own agents can connect securely to NetCero, an ESG platform in which dectria holds a stake. Access is secured with OAuth and role-based permissions.
We start with a few narrowly scoped tools and only expand once it is clear how agents actually use them.
The Model Context Protocol (MCP) is an open standard through which AI applications access external data and functions. An MCP server provides tools, resources and prompts that any MCP-capable AI application can use without its own integration.
MCP is worth it when several AI applications or agents need to access the same systems, or when users want to work with company data directly in their AI assistant. It is not worth it when a fixed process should always run the same way – a classic interface is more predictable there. And if agents would write to critical systems, you first need human approval, not more tools.
MCP explained in detail, with the questions IT departments ask before they connect a server: Guide "What is MCP?"
| MCP server | Classic API integration | |
|---|---|---|
| Who decides on the call | the model, based on the tool description | hard-coded logic |
| Connecting a new AI application | no extra effort if it supports MCP | separate integration per application |
| Security | OAuth 2.1, permissions per tool | API keys or OAuth, depending on the system |
| Predictability | lower – approval needed for critical steps | high |
| Suited for | assistants and agents with open-ended tasks | fixed, recurring processes |
Capabilities
Use Cases
Employees ask their AI assistant about customers, orders or documents – the MCP server returns only what that person may see.
Agents create tickets, prepare reports or reconcile data; critical steps go to a person for approval first.
For systems without a ready-made connector, the MCP server becomes the adapter – with narrowly scoped tools instead of direct database access.
MCP directory
For software that companies use every day, we check the vendors’ own sources: is there an MCP server, an interface, an AI feature?
FAQ
Every project starts with a conversation.
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